Meet Our Team
Certainty Home Inspections Is Celebrating 14 Years Of Service To Over 18,000 Happy Home Buyers!
Certainty Home Inspections sets the standard for state of the art inspections and reporting, serving all of the Louisville Metro & Southern Indiana. The owners, William & Sherri Troutman not only train their own employees about home inspections, they train hundreds of other home inspectors across the United States on how to run, grow & succeed in the home inspection business.
Certainty Home Inspections offers a simple, no weasel words guarantee. Attend your Indiana or Kentucky home inspection review on site. If for any reason you’re not satisfied with the “Quality” of the home inspection service, tell the inspector before receiving your report. We’ll either make it right, or you don’t pay the home inspection fee! Be sure to call us for your next Louisville home inspection. We also serve Southern Indiana.
Licensing of home inspectors only sets a minimum standard for the training a home inspector receives. That’s why our inspectors continue their work as members of the Inter-National Association of Certified Home Inspectors (InterNACHI). Our inspectors not only go through a National Class to become a home inspector, they are also trained in the field by our veteran inspectors for at least 3-4 months and continue their training on site until our owner says they are ready to enter the inspection field. It is important to have an inspector who has years of home inspector experience and not just construction experience. Click here to read more about our advanced training process.
Certainty Home Inspections Team
Hi, my name is Barrett , better known as Bear, I’m the boss at Certainty Home Inspections and I’m William and Sherri’s oldest grandson. If you’re on the fence about hiring Ma & Pa’s company to do your home inspection, then look at what they offer compared to the newbies who have been in business less than a year or two. I know, the newbies are usually cheaper but they don’t have the experience that my Pa’s team has. Pa’s team has 74 years of combined construction experience and all their inspectors are Certified Inspector experts. Do you want the most thorough and advanced home inspection or one performed by someone who just got in the business? Pa’s team is in high demand because of the service they provide, the detailed inspection report with videos, links in their report and the ability to complete the repair request with your agent from within the report is so simple to do and FREE warranties . My girls in the office will take great care of you, they offer answers to all your questions. They even make the scheduling of your home inspection easy, you can order online or call my girls. They’ll get some information from you and then they take it from there. They contact all parties involved so you don’t have to, making it a stress free process for you. Ma and Pa say I can be an inspector one day when I get bigger but for now, I just tell them what to do and when to do it. I like that my mommy helps Pa because that allows Pa time to take me on Pa’s boat so I can go fishing because I love to fish. Seriously though, check out Pa’s company at the Better Business Bureau they have an A+ rating and be sure to like them on facebook and check out all their 5 star reviews. Be sure and ask about our 5 STAR package & 5 STAR PLUS package too, Ma & Pa made it up to save you money. Tell my girls Bear sent you and you want to schedule your inspection now with the Certainty Team, 1-866-417-9591.
Our Home Inspectors
William has been involved in all aspects of construction most of his life. He has managed over ten rental properties and remodeled over forty homes. True leaders in their industry, him and his wife of 33 years, coach over 400 home inspectors nationwide on how to run and grow their home inspection business. Working in the human resource field for 16 years, he is a true people person and thoroughly enjoys meeting new people. He has actively been a home inspector for over 13 years, is a wood destroying organism inspector, mold inspector and radon technician. He oversees Certainty Home Inspections daily to make sure it runs smoothly. Providing required state continuing education classes to local realtors, he is a licensed instructor for the Greater Louisville Association Of Realtors in Louisville Kentuckyand the Southern Indiana Real Estate Association in Indiana. He works to educate realtors and first time home buyers of the home inspection industry standards, what to expect from a home inspection and how we help to make the process easier for everyone involved. He also trains new realtors on what to expect from a home inspection through a shadowing class that he teaches. From quality assurance and making sure our inspectors are doing the best job for our clients, you will often see him on site, checking in with inspectors and their job performance. He attends First Christian Church, is a father of three who work with him daily and he enjoys spending quality time with his family and grandchildren, fishing & boating. Talk about working in a family owned business, this is it, six of his fourteen employees are family and he wouldn’t trade it for anything!
Testimonial: Mr. Troutman was excellent, he was very knowledgeable and very kind while working with us. He told us exactly what he would do as if he was purchasing the house which made us very comfortable. He was A+++ Larissa Ramirez 10-15-17
Daniel G & Katherine S. Sellersburg, IN 9-20-17
Joining our firm in 2008, an invaluable asset to our continued success and we are proud to have him on our team. The friendliest person you could ever meet and holding the highest credentials in the industry. His passion for serving and satisfying every client raises the bar, and he holds our inspectors to his high standards. A nationally certified home inspector licensed in both Indiana and Kentucky. A licensed radon gas technician, certified mold and allergen tester, Wood destroying organism inspector, he performs lead , asbestos and water sampling tests all over Kentuckiana. With an extensive background in construction and IT training, he takes pride in keeping our firm on top of the most innovative techniques and technology. A devoted father of three and a fishing fanatic, Will enjoys spending time with his family camping and boating in his spare time.
Testimonial: Will was very professional providing a very detailed inspection and report. He was friendly, thorough explained things well, and answered questions as they were asked. This was our first inspection, it along with the report was exactly what we needed. It covered the house top to bottom. We did come to an area where he recommended a structural engineer for further evaluation but took the time to explain why. Overall, Certainty Home Inspections is a great company who provides for their clients. They give you a detailed report with pictures and best of all, they make a video of them discussing everything along with recommendations that coincide with the pictures. This is perfect for new homeowners! We have referenced this a couple times as we prepared to move into our first home!”
Cameron & Ashley V. Seymour IN 10/28/17
Joining our team in 2012, Chris worked the office handling sales, customer service, and marketing as he studied and passed the state licensing exam with a higher test score than most seasoned professionals. Chris has completed over 2000 inspections working in both Indiana and Kentucky. He also holds a Wood destroying inspector’s license. Before becoming a professional home inspector, Chris was specially trained to inspect solid oxide fuel plates for Bloom Energy using specific technological measuring equipment to document and report crucial production data during and after production. Chris is very friendly and outgoing, always putting our clients best interest first. With his keen eye for detail and devotion to precision and satisfaction, Chris is our most highly praised inspector, receiving the most 5 Star reviews. In his free time, he writes and performs music and enjoys spending time with family and friends.
Testimonial: At first I was a little concerned, given that Chris is a younger guy, and I was unsure how experienced he would be. After walking around with him and listening to his findings, I could tell he was well versed with home inspections. I appreciated his thoroughness and attention to detail. The report we recieved set the standard for home inspection reports and ended up being exactly what we needed.”
Brent M. Louisville, KY, State 12/27/2017
Hannah O. Louisville KY 40205
Meet Todd, he is a full time firefighter at the Georgetown Fire Department and also a volunteer at New Middletown Fire Department. Joining the Certainty family early in 2017, he seems to become a friend to all of our clients. Todd works with Certainty Home Inspections on his days off from the firehouse. He enjoys the work greatly, getting to meet and talk to all the different kinds of people. He has a background in construction and Fire system inspections which he feels make him very efficient at his job. He is a Vincennes University graduate with Fire Science and Safety Technology degree. He is married to his High School sweetheart Heather, and has a beautiful 10 month old daughter and another baby on the way. He enjoys spending all his spare time with his family or in the woodshop cranking out projects.
Todd was our inspector, although we would now consider him a friend. He was awesome. He went above and beyond the call of duty to check everything out. I am completely satisfied and would highly recommend this company! They go to great lengths to verify everything and then some. Becky, Todd and Kim, our finance officer, created a winning team. We know we are in the best hands when working with them!!”
Jim & Sherri L. Mauckport IN 1/5/2018
Meet Brad McKinney, a licensed home inspector in Indiana and soon to be a Kentucky Licensed home inspector too. He is also a wood destroying organism inspector in the state of Indiana too. Brad was referred to us by one of the top Indiana Real Estate office leaders at Keller Williams so we grabbed him up quickly. Brad has an extensive knowledge of construction passing the National test with an outstanding score. He has completed Certainty Home Inspections personal training program and we are proud to have him on our Certainty Team. Brad’s over all goal is to eventually become a missionary.
Eric is our full-time licensed radon technician, mold and allergen tester. He oversees all of our 18 radon monitors for cross checking and duplicates on our radon monitors, ensuring they are up to compliance standards. Don’t be surprised to see Eric on site, he sets & picks up all of our radon machines and performs some of our mold testing too. Eric is our son and has worked with our company since 2013. All of southern Indiana and Louisville, Kentucky are in the moderate to hot zone for radon gas. Eric has saw radon readings as high as 423.0 in our area when they shouldn’t be more than 4.0. Order your radon test today & let Eric set a radon machine set for you. Eric is currently attending Berkley College Of Music for Music Production and enjoys working as owner of, Everest Studios. In his past time he enjoys guitar playing and recording music for local bands.
Our Office Staff
Sherri is the co-owner of Certainty Home Inspections and is involved in all aspects of the business from accounts payable to tax preparation. She works alongside of her daughter Kayla in the marketing of the business and alongside of her husband William in the planning of the business. She works to ensure that all eight of Certainty inspector’s licensing is up to date for home, termite, mold and radon. She also coaches other home inspectors nationwide on how to market their business and enjoys hearing their success stories and helping them grow. Sherri is the mother of three and loves working with her family in their family business and being able to see her kids daily. Her pride and joy though is her grandchildren which she works tirelessly to spoil. She currently works from home to allow her to watch her grandchildren while her daughters work. She feels truly blessed that she can stay home, help watch her grandchildren and still run a business with her husband. She enjoys boating, fishing with the family and motorcycle riding on the weekends with her husband.
Meet Kayla, our resident “Candy Lady” and Marketing Director. Kayla has been ‘familied’ into the business off and on since 2006, joining us full-time in 2014. She holds a BFA in Painting and a BA in Art History from Indiana University. Kayla now utilizes her creative talents to coordinate fun events and compose our famous ‘punny’ marketing materials. She is in charge of all lunch and learns, broker’s openings, office parties, and sponsorships. If you want to add some fun to your special occasion, make sure Kayla is involved. She has a reputation for the best prizes, games, information, decorations, handouts, and activities in the business. When not partying with Certainty, Kayla enjoys painting, walking, reading, karaoke, and participating in renaissance festivals with her husband, Jon. She works very hard to live a balanced life and takes special time to spend with her family and friends, especially her 2 nephews and godson. Kayla just recently became a mother of her first child and our third grandchild. She is a member of her church where she enjoys singing in the choir and has served as a deacon since 2015. Don’t be surprised if Kayla disappears for a couple of weeks each year. She was bitten by the travel bug in 2008 and finds it difficult to stay state side for too long. Kayla believes that God has truly blessed her life and, in turn, she hopes to make a positive impact on everyone she meets.
Meet Samantha (Sam) the heartbeat of our office and scheduling department. Joining our Certainty team in 2012, her friendly voice, caring personality and attention to detail make her a natural for excellent customer service. Samantha has proven herself to be a critical part of our continued success and growth at Certainty. Today she holds the general manager position, overseeing 3 phone schedulers and all administration tasks. She enjoys helping our clients all across the Kentuckiana area in the home inspection process. Communicating and coordinating with all parties involved, she ensures each client experiences an enjoyable and seamless process. In her free time away from Certainty, she enjoys spending time with her husband, Dylan and family. Even though Samantha is not related, we claim her as family. Growing up with our kids, she has always had a special place in our hearts! Her favorite part about her position here at Certainty is hearing all the positive referrals about how the company has helped buyers in finding their perfect home. Samantha is expecting soon and will be a mother for the first time.
Danniel is a very motivated customer care coordinator, loves to help others, is a real problem solver and loves to talk to new people. She is often the smiling voice who will help you when scheduling your inspection. Danniel has been married to Indiana State Trooper, Brett Walters for 12 years, and is a proud army wife and mother of 3 kid, who keep her busy with sports activities. In her spare time, Danniel loves taking pictures and you will be seeing her at some of our sponsoring events.
Shelby has worked in the office part-time since 2006 and helps her parents with the marketing and social media part of the business. She is always there for us when we need that extra hand or if she can help the Certainty team in any way. You will usually see Shelby at Easter time, helping us bring smiles to the kids in our community by making sure the Easter Bunny visits our neighboring children. She is an Education award winner and graduate of IUS in elementary education, middle and high school math. She has coached the Eastern Starz Dance team for the last 5 years and enjoys spending time teaching other young ladies her passion for dance. She has recently retired her coaching position to spend more time with her two little ones. She has a special talent to help kids to understand math and puts forth every effort to help educate each child she comes in contact with. She is now a high school math teacher at Scottsburg New Tech High School and truly loves her work family. She, her husband Matthew and their two children enjoy camping, boating and spending time with the family.
Megan Rose comes to us as a customer service coordinator with many years experience with handling new customers. She will be answering our phones at times but will work along side of Kayla, as a marketing assistant. Megan brings a lot of knowledge and new ideas to our office and we are excited to have her on our team. Megan enjoys spending time on her farm with her husband Kevin, riding horses and loves spending time with their three sons. Full of personality this lady will fit right in with our Certainty team and we couldn’t be happier to have her.
Certainty Home Inspections, serving Southern Indiana and the Louisville, Kentucky area. | Our experienced home inspectors can keep you from buying The Money Pit.
Certainty Home Inspections will be your home buying or selling advocate! We are committed to providing you with outstanding service. We’re highly experienced and extremely thorough. If you’re looking to buy or sell in the Southern Indiana or Louisville area, we can help!
Family owned and operated since 2005, we’ve served over 18,000 happy home buyers. At Certainty Home Inspections, we pride ourselves on being committed to following high standards and providing professional service to all of our customers.
Call (502) 257-7401 Today or Click To Schedule Online 24/7 Right From Our Website.
We Want To Help Give You Confidence In Moving Forward On Your Home Buying Decisions!